GACKT Official news update. Translation below:

We sincerely thank you for your continued patronage of the site
Customer support will be taking a break during the dates below for new year’s holidays.
※Telephone inquiries will be accepted until 16:00 of December 26 (Thu) 2019.

【Holiday period】
December 28 2019 (Sat) 〜 January 5th 2020 (Sun)

With regards to replies to inquires which are sent to us during the aforementioned period, we will only respond from January 6, 2020 (Mon) onward. We thank you for your kind understanding.

GACKT OFFICIAL WEBSITE

＊We sincerely apologise that we cannot reply to inquiries about information not posted in site contents, news, mail magazines, etc.. We thank you for your understanding
For inquiries about live events, please contact the event organizer of each live event.

Source: GACKT.com

Translation: GACKT ITALIA Team

Translation © GACKT ITALIA